Zepp Flow is an AI assistant that lets you manage your life from the wrist

Available now on the Amazfit Balance before a wider rollout this spring
Zepp Health Zepp Flow
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Amazfit smartwatches are on course for a substantial upgrade, with Zepp Health announcing a new AI assistant as part of the latest major software update. 

Zepp Flow will first arrive on the Amazfit Balance as part of the Zepp OS 3.5 update, providing users with an AI helper that can answer queries relating to workout data, the weather, and more. 

At present, Flow is only accessible to those with the Balance smartwatch in the US, UK, Ireland, and Canada, but the Large Language Model (LLM) tech will roll out to 12 more European countries (including France and Germany) on 1 May. 

From there, the Amazfit Cheetah, Amazfit Falcon, and Amazfit T-Rex Ultra will be eligible for the upgrade on a rolling basis from 28 May, with the Amazfit Active receiving the 3.5 update from 20 June.

Zepp HealthZepp Flow brings full AI chat to smartwatches photo 4

Users can also use the assistant to engage in what Zepp calls 'free chat', which we suspect could involve anything from recipe recommendations to classic AI banter.

It represents another experimental step from the company, following the launch of Zepp Coach in 2023. As we found with that paid-for integration, though, most AI-focused platforms are still in their experimental phase. 

We expect this will also be true of Zepp Flow as it debuts on the Balance. Still, we're looking forward to testing it out over the coming weeks - especially as it appears AI integrations with wearables will persist as a theme in 2024.. 

Apple is strongly rumored to include AI smarts in its next generation of smartwatches, with Samsung already teasing how it will use AI in Galaxy Health in its wearables range.

We expect this to be fleshed out in more detail if Wear OS 5 arrives this summer, but, at least for now, Zepp is ahead of the competition.

Zepp HealthZepp Flow brings full AI chat to smartwatches photo 4

How we test

Conor Allison


Conor joined Wareable in 2017, quickly making a name for himself by testing out language translation earbuds on a first date, navigating London streets in a wearable airbag, and experiencing skydiving in a VR headset.

Over the years, he has evolved into a recognized wearables and fitness tech expert. Through Wareable’s instructional how-to guides, Conor helps users maximize the potential of their gadgets, and also shapes the conversation in digital health and AI hardware through PULSE by Wareable.

As an avid marathon runner, dedicated weightlifter, and frequent hiker, he also provides a unique perspective to Wareable’s in-depth product reviews and news coverage.

In addition to his contributions to Wareable, Conor’s expertise has been featured in publications such as British GQ, The IndependentDigital Spy, Pocket-lint, The Mirror, WIRED, and Metro.

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