Samsung responds to reports of Gear Fit2 burn complaints

It wouldn't be the first time a wearable has rubbed users up the wrong way
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We've been here before haven't we? After Fitbit, Basis and even Polar suffered issues with its fitness trackers causing rashes or even overheating, some Samsung Gear Fit2 users are claiming that the wearable has left them with burn-like marks on their wrist.

One user posted about the issue along with a picture on a Samsung Community page back in February, and was joined by another user on the thread earlier this month who claimed to have experienced a similar issue from wearing the device.

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While it doesn't yet appear to be a widespread issue and we can't be sure that the wearable is the cause, we contacted Samsung who provided us with the following statement:

"There are no known safety issues with the Gear Fit2. We are unable to comment until we obtain and thoroughly examine the product. Customer safety remains our highest priority and we remain committed to working with any customer who has experienced an issue with a Samsung product in order to address the customer's concerns."

This isn't the first time we've heard of stories of wrist worn tracker woes. The Fitbit Charge has been dogged by skin irritation complaints and we have a forum thread filled with disgruntled Fitbit owners to prove it. Those issues were being levelled at the elastomer band it uses on its tracker.

Last year, Polar confirmed that its A360 tracker was causing an allergic skin reaction and allegedly, the Apple Watch suffers from similar issues, but the jury is still out if that's as widespread a problem as the Fitbit one.

We've already reviewed the Gear Fit2 and started living with the device again recently and don't have any skin irritation issues to report. After Fitbit's problems, it does now go to great lengths to remind users about taking care of its trackers, whether that's taking them off every now and then or even giving them a good wipe after a sweaty workout.

Hopefully it's not a problem for Samsung. Especially after having to deal with that whole Note 7 exploding debacle.

Have you experienced any issues using the Samsung Gear Fit2? Let us know in the comments below.

Samsung responds to reports of Gear Fit2 burn complaints



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Michael Sawh

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Michael Sawh has been covering the wearable tech industry since the very first Fitbit landed back in 2011. Previously the resident wearable tech expert at Trusted Reviews, he also marshaled the features section of T3.com.

He also regularly contributed to T3 magazine when they needed someone to talk about fitness trackers, running watches, headphones, tablets, and phones.

Michael writes for GQ, Wired, Coach Mag, Metro, MSN, BBC Focus, Stuff, TechRadar and has made several appearances on the BBC Travel Show to talk all things tech. 

Michael is a lover of all things sports and fitness-tech related, clocking up over 15 marathons and has put in serious hours in the pool all in the name of testing every fitness wearable going. Expect to see him with a minimum of two wearables at any given time.


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