Samsung halts Galaxy Watch 4 update following bricking reports

The new firmware is causing all sorts of problems upon rebooting
Wareable samsung galaxy watch 4 smartwatch
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If you have the option to update your Samsung Galaxy Watch 4 or Galaxy Watch Classic smartwatch to the latest software update, you may want to think twice. 

That's after widespread reports of firmware version R8xxXXU1GVI3 bricking some Samsung watches following installation, leaving them completely unusable. 

Related: Samsung Galaxy Watch 5 vs. Galaxy Watch 4

Both on Reddit and in Samsung forums, there are now many users venting their frustration regarding the most recent update. 

It also seems to have affected Galaxy Watch 4 models in several different regions, with Samsung appearing to acknowledge the issue in one reply, saying:

"We are aware that a limited number of Galaxy Watch 4 series models are not turning on following a recent software (VI3) update. We have halted the update and will release a new software shortly."

It's not yet clear whether this will be a solution for those affected, however, given that the issues often only begin if the power is drained on the smartwatch.

Instead of it affecting users immediately following an update, users are instead mostly reporting that their Galaxy Watch 4 won't reboot if it's running the V13 firmware - even when connected to power. 

It causes a huge headache for Samsung, given the issue is its own doing. And though it has now been halted, there will no doubt be plenty of users who have already updated experiencing problems. 

The easiest way to avoid bricking the device appears to be to keep it charged and await a new rollout, though there's currently no telling when this will arrive. 

We'll update this story when we know more. 

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Conor Allison


Conor moved to Wareable Media Group in 2017, initially covering all the latest developments in smartwatches, fitness trackers, and VR. He made a name for himself writing about trying out translation earbuds on a first date and cycling with a wearable airbag, as well as covering the industry’s latest releases.

Following a stint as Reviews Editor at Pocket-lint, Conor returned to Wareable Media Group in 2022 as Editor-at-Large. Conor has become a wearables expert, and helps people get more from their wearable tech, via Wareable's considerable how-to-based guides. 

He has also contributed to British GQ, Wired, Metro, The Independent, and The Mirror. 

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