Microsoft Band review

A heavy hitter on paper but does the Band experience live up to the hype?

The Microsoft Band has been out for nearly half a year, and it's finally made its way from US shores to the wider world.

With an impressive spec sheet that would rival any of the big fitness tracker players, the Microsoft Band is one of the most interesting devices we've reviewed.

Update: The new Microsoft Band 2 is now official

Too good to be true? Read our full review to find out…

Microsoft Band: Design and build

Okay, let's get this out of the way now and we can move on. The Microsoft Band is an absolute beast. It's about the chunkiest activity tracker we've tried on and, honestly, if you think you're going to be sleep tracking with this monster on your wrist – think again.

It's not a slow irritator as many fitness trackers can be, it's uncomfortable right from the off. That's because of the shape of the thing. The top part, where the screen sits on the front and the magnetic charging clasp on the back, is completely flat, with not a curve in sight until you hit the straps.

While Microsoft's product imagery shows people wearing it like a watch, it's actually designed to sit on the inside of the wrist. But both ways were cripplingly uncomfortable, and this was backed up by everyone we forced to try it.

It actually hurts to wear, even loosely.

Microsoft Band review

You can see the problem. We've been testing the Microsoft Band alongside the Sony SmartBand Talk, and we've also been wearing the excellent Garmin Vivosmart as of late too. Both of these rivals have some form of curvature behind their display so they sit a naturally on your wrist. With the Band, you'll find gaps at the edges where it extends outwards searching for its first hint of a bend.

Yes, there are three different sizes on offer and yes, the adjustable clasp is pretty good – but you'll still struggle to get a fit that feels right. It's a ridiculous design and the large heart rate sensor and whatever hardware it is Microsoft have stuffed into the insides of the strap (which dig into the sides of your wrist) don't help either.

Even the physical buttons – one a standby one and one that activates preset functions – feel wrong. Why are they so big and why are they so clunky?

To say the Microsoft Band looks and feels rushed is an understatement. Its design is simply awful – a step back in time to a horrible wearable tech era – and, if the look and feel of your wearable is important to you (and it should be), steer well clear.

Microsoft Band: Display

The display is a capacitive 1.4-inch (11mm x 33mm) TFT full colour touchscreen one, with a resolution of 320 x 106. While clear and bright enough, it's hardly eye-popping like the Samsung Gear S and its 2-inch curved Super AMOLED display and it also lags behind the similarly form-factored Samsung Gear Fit in the display stakes as well.

You'd have thought Microsoft would have pushed the screen stakes but, as the device is less than $200, we'll give them the benefit of the doubt. After all, it'll still give you plenty of info and does of course better the likes of the Fitbit Charge HR and the Jawbone UP3 by offering some virtual visuals on the go.

Microsoft Band review

On screen, it looks very, well, Windowsy. There's a similar Microsoft tile based UI that you would have come across on your PC, or your Xbox – and it's a setup that lends itself pretty well on the slim display.

Swiping left to right feels natural and drilling down into the tiles for more info doesn't disappoint, as Microsoft has brought much of the feel of Windows Phone to the party, so the fonts and graphics are pretty swish.

Microsoft Band: GPS and sensors

We started with the terrible (design), we just hit on the okay (display), so let's now get down to the great: GPS connectivity built right into the Band, so there's no need to carry your smartphone around with you in order to accurately record and map your runs.

This is a bold move from Microsoft and for the fitness band industry in general – although the Polar M400 blurs the line between activity tracking and run recording with its GPS sensor and the Sony SmartWatch 3 is the first Android Wear smartwatch packing GPS skills.

But neither the Jawbone UP3 or the Fitbit Charge HR have GPS connectivity so Microsoft has definitely hit upon a winner with its inclusion in its debut fitness band.

Microsoft Band review

Fortunately, the GPS works well. Even though the Band is US only for now (and even the app is not technically available outside of the States) we had no bother locking onto a GPS satellite in quick-time in the UK and were able to track runs accurately when compared directly to the Adidas miCoach Smart Run.

Wareable guide: The best GPS running watch

A word of warning though – the Microsoft Band asks you if you want to start your run while it searches for GPS. Don't do it. Not only will the first minute of your run be inaccurately tracked, this mode also seems screw up the GPS sensor as we kept losing our signal – something that didn't happen when we locked on before beginning a tracked run.

Like the Intel Basis Peak and the Fitbit Charge duo, there is 24/7 heart rate monitoring on board thanks to the (massive) optical heart rate sensor and you can quickly swipe to see what your BPM reading is at any time.

There's also a UV monitor for assessing whether you need to apply some sunscreen or not, and the sensor check-list continues with a 3-axis accelerometer, a gyrometer, an ambient light sensor, a skin temperature sensor and a galvanic skin response sensor.

Microsoft Band: Activity tracking

Basic fitness tracking on the Microsoft Band is good – if not brilliant. In terms of accuracy, the step counter was on the money, if a smidgen more generous than Garmin Vivosmart and, of course, you'll get a calorie burn calculation based on this, your activity and the personal data you input into the app – more of that later.

Wareable guide: Best fitness trackers you can buy

The sleep tracking provides key metrics such as duration of sleep, your efficiency percentage (time spent sleeping divided by total time), how many times you woke up, how many calories you burned while sleeping, how much of your sleep was 'restful' and what your heart rate was. That's if you manage to get to sleep with the world's most uncomfortable fitness band on your wrist.

You can view basic stats on the device itself, either by jumping into the appropriate tile, or by changing the view on the homescreen but for more detail you'll need to hit up the app.

Microsoft Band: Workouts and training

A trump card for the new fitness tracker is the guided workouts that are built right into the Band. This means programs and workouts from the likes of Gold's Gym, Shape and Men's Fitness with exercise prompts on the band and extra info in the app.

To carry out a workout simply select a program you're interested in using the app and beam it over to the Band. There's a wide range of activities and sports on offer, although it is all a bit manual and basic.

See also: Jawbone UP MOVE essential info

Your Band won't talk to you, it will simply tell you that you should be doing 25 seconds of squats for example – you'll need to keep glancing at it to see what you should be doing and nothing is automatically detected in terms of your movement.

The running app is also basic – but does the job for a casual runner. Don't expect any cadence, elevation or interval data – but you will get a GPS route of your map, with colours indicating your speed, and the device itself will provide real-time info such as distance, pace, split times and heart rate. The Microsoft Health app – which we'll come to in a bit – will also give you a suggested recovery time.

Microsoft Band: Smartphone notifications

There's no installing extra apps with the Microsoft Band – what you see is what you get – although you can play around with what you see, tile-wise, using the device itself or the app.

There's incoming call alerts, text notifications, email and calendar updates and social media alerts from Facebook and Twitter. There's no third-party support as such but you can turn on a 'Notifications Center' tile to have every single message relayed on your Band.

Essential reading: Fitbit Surge specs, release date, price

So if you want WhatsApp alerts, for example, you'll want this tile showing. Be aware though you'll also get all the general notification bumph showing up from your phone too with this tile on – stuff like battery alerts, system updates and so on.

If you live in the US and are rocking a Windows Phone, you'll also be able to tap into the delights of Cortana – although we have to confess to not being able to test this feature here in Blighty.

Microsoft Band: Microsoft Health app

Microsoft Band review

Microsoft has played an ace card by making the Microsoft Band compatible with Android and iOS, as well as Windows Phone – by way of the Microsoft Health app.

Similar to the efforts we've seen emerge from Mountain View and Cupertino, Microsoft Health will attempt to be a one-stop-shop for all your health and fitness data; drawing in information from not only the new Microsoft Band, but from third-party hardware and apps as well.

Essential reading:Google Fit v Apple Health

For now, it's pretty basic and essentially acts as a regular fitness tracker app – showing historical data and graphical representations of everything its paired device is recording.

Partners such as RunKeeper, MapMyFitness, Jawbone and MyFitnessPal are already on board with Microsoft Health and the company is planning further collaborations, but it does very much feel like a work in progress – albeit quite a promising one.

Microsoft Band: Battery life

Microsoft is stating two days battery life for the Band and you'll get that…so long as you turn off the watch mode. If you want your Band to tell you the time, don't expect even a day's life from Microsoft's new toy. And if you go for even a short run with GPS on, get your charger ready for when you get home.

Like most wearables, you need a separate accessory for charging; the Microsoft Band ships with a magnetic-clip USB cable and a full-charge is pretty quick – well inside two hours.

The Band is splash and sweat proof, but not water resistant, so no swimming data can be recorded and you shouldn't even wear it in the shower.

Microsoft Band
By Microsoft
In terms of design the Microsoft Band is a chunky beast at best and an absolute insult to the wearable tech movement at worst. We get the feeling that Microsoft cares more about getting its software onto as many systems as possible than it does about winning a hardware battle and sees the Band as an early, and cheap, way of gaining some ground. However, GPS is a big plus point and the fitness tracking, while basic, works well enough. 24/7 heart rate monitoring is also crucial and, with a device selling for under $200 that also boasts a decent, if unspectacular, colour touchscreen display – Microsoft’s newest wearable isn’t all bad. We’d love to mark it higher – the feature set and the tech on board, combined with that price tag are impressive – but we just can’t look past the fact that, as a wearable, it fails on a fundamental level…in that it’s not wearable at all.

  • GPS for accurate run tracking
  • Clear, colour display
  • Smartphone notifications
  • It looks awful
  • It feels awful
  • Battery life is poor

What do you think?

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  • LaxMom·

    Unfortunately I returned my band. 

    Reason 1: Not only was it not comfortable, it was uncomfortable. Kept me awake at night while I was supposed to be sleeping monitoring my sleep. 

    Reason 2: Remove for shower. Was only a matter of time before I forgot.

    Charging was not a deal breaker for me.  Comfort was. Aside from that I loved that band at even when I was returning it I was asking myself until the last minute if I could deal with the comfort.  I could not.

    There is nothing out there now to replace it for me right now.  I am a women with a small wrist and I don't want a chunky watch. I want a MS band that's comfortable!!!!!

    • TheTruQ·

      I had the same comfort issue initially, but discovered that the way to wear this thing is with the face on the inside of the wrist.  Also, you must wear it above the knob on the outer wrist.  Wearing it on the end of the wrist, butted up against the hand, is uncomfortable.

      Once I learned this, it made a world of difference. I think I can use this until the next iteration. Go into the Microsoft store an try it.

      • estoy0no·

        You hit the key here. All the MSFT people who have then show them worn this way, and I tried one at a store and thought it was pretty comfortable the way you describe.

    • RexfordL·

      I've had my band for 4 days now.. and the only issues I had with it was it counted "steps" while I was driving (resolved by calibrating it) it's no more clunky than the Citizen Skyhawk watch I wear, but I do wish that it was more water resistant, so I could take a shower with it on. Sleeping, working out etc are all perfectly fine while wearing it.

  • tinypond·

    I have been wearing the NikeFuel band for quite some time there is not a big difference in comfort. However the Nike Fuel Band was more ergonomic correct and smooth to the eye. I have been impressed with the Microsoft Band I suggest that you change you paradigm and wear the display on your  palm wrist rather than like a watch on the opposite side.

  • Applehaters·

    Design is subjective! Personally I like the design and want something that doesn't stand out too much. Fits with anything I wear. I sense an element of iSheep going on in this article where design is more important than value for money, functionality and more...!

    I can't wait to buy one in the UK!

    • collywobbles·

      looks like the kind of thing you strap to somebody on parole.


    I've had my Band for a couple of months now and i gotta tell you that I LOVE it! It's a little uncomfortable at first but after about a week it was fine. Definitely wear it with the face on your under wrist side. I workout with a heart rate monitor strap on my chest and the band and I find that the band is comparably accurate through a total body workout including treadmill and rowing and floor exercises. It also does a superb job of tracking my sleep patterns with NO discomfort at all. Not sure who wrote this article... Maybe little pansy? Just sayin..... As far as the water resistance goes... I sweat like a madman and no problems whatsoever. I also wash my hands a lot and its not an issue getting it wet. The battery is great, it lasts two days without fail. I use the GPS on outdoor runs and turn it off after, no issue with battery life at all. I don't think the writer of this article has a clue what they're talking about. I highly recommend the band for anyone that's a workout enthusiast.

  • ahumeniy·

    I got mine last week and so far has been great.

    As someone already said and, as the before-last picture shows, it is designed to be used with the screen inside your wrist. The first day it was not used to having something on my wrist but I managed to sleep fine that first day and everyday to date.

    Also, when I had a watch I was used to take it off for shower since I hate cleaning it afterwards so I don't have any issues with taking off my band to shower.

  • Rick·

    I've just got the Microsoft Band and so far so good. It is chunky, but I've had no problem with comfort and the battery is looking like lasting 2 days and that's with using the GPS for an hour each day (i got it two days ago and powered it up at lunch time and its looking like lasting to lunch time today). i'm not going to jinx myself by saying its perfect, but a big step up from my previous which was a Nike Fuel Band SE.

  • roddersthetford·

    Love it ! Have no issues with the design,battery life and wearing to track sleep. There are extra apps that you can install available from the Microsoft apps store.

  • samjlees·

    Unfortunately it seems some of your information is incorrect, as firstly you certainly can add 3rd party apps to the band, available from Play, iOS Store and WP store respectively.

    Secondly the battery lasts me at least 2 days - and that is with doing a GPS tracked run of between 3 and 5 miles daily. Which when you factor in the colour LCD screen and GPS and 24hr Heart rate tracking, really isnt bad at all.

    When it comes to charging it, in the time it takes me to get showered and dressed it will be at least 80% charged, meaning when it needs charging, im never left waiting for it.

    I do see what you mean about comfort, i had a medium band for a while and it started to hurt on my wrist, but after trying a large it sits nicely and comfortably, and also has alot more adjustment. Whenever we sell one we make sure they try each size first, and it seems that there definitely is a fit for everyone.

    The fitness tracking is by far the best on the wearable market, bar none. Whereas most wearables do either fitness well OR notifications well, the Microsoft Band has a firm handle on both.

    In terms of design, as with anything it is all down to personal preference and opinion, so so-one is going to please everyone, but personally i think it looks great - both on ads, and on wrists.

  • Mauriciodi·

    After one month using every day I´d like to share that I tried almost all activity tracker in the market (fitbit, nike fuel, garmin, polar, etc), but there are some bad news and I´m very disappointed with the worst material quality that Microsoft use for this band. First of all, heart beat sensor rusting metal and flaking off, the same when charge happened the same and there is big bubble over battery cover in one side and in the other side peeling the rubber. I´m a little be afraid, because peeling near battery cover can burn my skin.

    In the other hand, Microsoft band is far the most accurate, with fast GPS signal, and all others function like, email, text message, phone call, weather, etc,etc,etc. In my opinion Microsoft needs to improve the quality of the material of this band. I´m not recommend this band. 

  • mdijorge·

    After one month using every day I´d like to share that I tried almost all activity tracker in the market (fitbit, nike fuel, garmin, polar, etc), but there are some bad news and I´m very disappointed with the worst material quality that Microsoft use for this band. First of all, heart beat sensor rusting metal and flaking off, the same when charge happened the same and there is big bubble over battery cover in one side and in the other side peeling the rubber. I´m a little be afraid, because peeling near battery cover can burn my skin.

    In the other hand, Microsoft band is far the most accurate, with fast GPS signal, and all others function like, email, text message, phone call, weather, etc,etc,etc. In my opinion Microsoft needs to improve the quality of the material of this band. I´m not recommend this band. 

    • samjlees·

      We have run extensive robustness and build quality tests for this product as a reseller, and have not come across any of these issues.  I would recommend these defects are either due to a manufacturing fault on your particular device, or due to the way you handle/care for it.

      In our tests we pushed it far beyond what's it should have to endure and it faired really well, it seems your experience is a one off

  • alanicus·

    I have tried a lot of fitness trackers, include Fitbit Charge, Fitbit Charge HR, Withings Activite, Fitbit One and so on but in many ways this is my favourite.  The really good thing about this is the GPS sensor and the way you can easily track a walk, run or cycle ride without firing up your smartphone with the likes of Edomondo, Runkeeper or Runtastic. It also does a good job of heart rate monitoring and steps tracking.  I haven't got on yet with the sleep monitoring but it is probably good. The problem I have with all optical HRMs is that the green flashing light is very disturbing, as it inevitably escapes from underneath the band.  It is also quite uncomfortable at night, though I don't have any issues wearing it during the day to track exercise. The battery life is not that great.  I got 24 hours with HRM on, watch display mode on (a nice touch that) and a few hours of GPS but it charges up pretty quickly and the magnetic connector is good. Finally, in its favour, is the excellent Microsoft Health app.  By the way it is incorrect to say that you don't get altitude information but this is hidden away in the splits tab for some strange reason. A good first effort but could be better.  I do recommend it for the GPS tracking.

  • threecleartones·

    As a Band owner for four months or so who spends a lot of time reading people's feedback about it, I'm rolling my eyes a bit at the overblown description of how horrible the Band is to wear and how it would be physically impossible for a human being to sleep with it. Gotta beg to differ since I wear it every night with no problems, as do the majority of Band owners, and the sleep data is invaluable. As for charging, people's routines vary but I track a yoga workout every morning and then a 20-30 minute run with GPS around noon every day, have Watch mode turned on, as well as every possible notification (text, mail, twitter, calendar, notification sensor, etc), and use Cortana for most of my texting (speaking to my wrist Dick Tracy-style). I charge the Band the moment I get home from work (when I'm not that active anyway), takes about 30-40 minutes to get back to 100%, and put it back on before going to sleep. Seriously, the rest of the time I barely notice it on my wrist. That said, it is absolutely a v1 product and my wishlist for the next version is: water proof it, make phone calls with it, and most importantly for my running, include the ability to transfer a playlist to it and listen to it via BT headphones (these last two features are available with the Apple Watch, but sadly GPS, sleep tracking, and more than 16 hours battery life are not).

  • TheWerewolf·

    When I got my Band, like many here, I had a hard time with comfort. I actually developed 'phantom band' where I'd feel the band on my wrist even when I wasn't wearing it.

    What finally worked for me is, first, as expected, turn it display down, not up. Then I learned to keep it as loose as possible so it was basically dangling on my wrist. 

    Now I can wear it pretty much all the time and it doesn't bug me EXCEPT when working on the computer. The squared shape puts a corner right on the desk as I type, banging the desk and forcing my wrist into an odd angle.. so it comes off when I'm working.

  • ecvantassel·

    I wish I had not read the Wareable review. When I first heard of the Microsoft Band, I was super excited, but the reviews squashed it pretty quickly. Especially as it relates to the comfortability factor. After a friend got one and I was able to try it on, I went out and bought one.

    I love it! Comfortability is not an issue and the data the Band collects is amazing. I am used to wearing a quality watch, and the feel is similar. Unfortunately, I lost 5 months of use by waiting because of the bad review. Lesson learned. No hard feelings though. :) I appreciate Wareable and just want to give the Band my 5 stars. Great price for what you get.

    There really is no comparison to the Withings Pulse that I use or other lower level trackers I have tried. So, it was worth the step-up in price point.

    I also want to add that the indoor run tracking is amazingly accurate. The moment my treadmill hit 1 mile, the Band buzzed and notified me of the mile. Impressive.

    • j.stables·

      Each to their own and thanks for commenting with your experiences – it's certainly a love/hate device.

      I lent my Microsoft Band to a friend, on an indefinite loan – offering him the chance to try it before he bought it. The next day he brought it back, complaining it was too uncomfortable to tolerate. 

      True story.

  • Hal·

    Bought it Sunday. No problems with wearability, design, functionality! Fully charged it last night (Monday night). Have notifications on, tracked sleep. Went on a half-hour bike GPS bike ride this morning at 8. Sleep and GPS ride tracked great! Battery dead (with no warning that I could notice) at 10 a.m.! That is a deal killer if I can't figure out a way around it. Will update if I can find one.

  • memawmemaw·

    I have one, it's perfectly fine to wear, took a day to get used to it, simply because I never wear a watch. I find wearing a watch more uncomfortable. In fact, it now feels weirdly uncomfortable if I'm not wearing the band. 

    The heart rate monitor is accurate, I check it while on an exercise bike with built in heart rate monitor, in the handle bars, both match, within one or two beats. Not that I know how accurate those bikes are, but the fact they almost match, there must be something being done right, 

    GPS locks pretty quickly and sends the data to mapmyrun, along with all my other workouts. 

    The step tracker does seem to miss steps if you're pushing a trolley around a supermarket, but if your phone has a step tracker, the band seems to compare to that and fill in the missing bits. Assuming you have your phone with you while shopping.

    I must confess, I was surprised when I found out Microsoft have a fitness band, it's nice to know they are not solely interested in us sitting on our backsides in front of a computer, using their software.

    All in all, I think it's a pretty damn good first attempt and can't wait for the next iteration.  I think the bad reviews probably come from sandal wearing, Apple fan boys. The Microsoft band does the job, what's more, it has Microsoft behind it AND it's cheaper than the fitbit surge. If it was premium (Apple) priced and actually like one of those tags they put on criminals (which it most definitely is not) then fair enough, yeah, I'd agree that it's shit, but it's simply not shit at all. Most places offer a 30 day returns policy, try out a band and if you don't like it, take it back to the shop. Don't dismiss it simply because someone doesn't like how it affects their sex life..........(psst, it's actually better to take it off, unless you want to impress people when it registers 20,000 steps before you've even gotten out of bed.....haha)

    Oh, not to sound like a Microsoft fan boy, there is one thing I don't like about the band....the sleep tracker, not sure how sleep is meant to be tracked or why, but I did put the sleep tracker on while the band was on charge and in the morning it said I woke up 7 times...hate to give fuel to conspiracy theorists, but, do you think Bill Gates was watching me sleep!?!? :)

  • PamJ·

    I have had Microsoft band for 4 months now and wear it everyday.  Comfort is not a problem for me as the band adjustment allows you to fit for comfort.  Love the text, phone and appointment alerts it gives as my phone is always on silent.  Love the run app but make sure the GPS starts before you begin your run.  Overall  I love this band as it is much more that a fitness tracker.  

  • CrystalLuvsHens·

    I bought it about a month ago. It is horribly constructed. The inside screws are tearing out from being put on/off. Inside black rubber is worn off in several places. Screen is horribly scratched and band has discolored spotting. I am supposed to be able to wear it every day right? It has not gotten wet nor mistreated. I just wear it and take it off to shower and charge the device. The inner mechanics work perfect but the actual band is extremely disappointing. I cant believe I paid $200 for this. My Swatch watch in high school was constructed better in the 80's. I have contacted Microsoft Support and I feel that I received poor customer service. I already wasted two hundred of my hard earned money. Lets say I do send it in, I am not putting more money in it, I cant ask them to hand it back over the phone or computer. Im stuck to pay money to replace it (sending it back was not an option in the response from Microsoft).

    At the point of my email, the band was only discolored and now its a fallen apart. This is the actual response sent to me from Microsoft:

    ((((Hello Crystal,

    We are contacting you back regarding the photos that were examined by our Technical Staff. What we got was, we could try to get a replacement order process for you today, which we may get in touch with you via phone call to have it possible.

    On the other hand, just a heads a up that once it is found that this is a wear and tear issue please be advise that the damage to the rubber coating or scratches on the screen is considered normal wear and tear and is not covered under the Standard warranty. Looking on the positive side, another option we could have is a replacement which you could have a another device which may have a cost of $130.

    Thank you.

    Microsoft Band Support))))

    I am very upset and frustrated, I thought Microsoft took pride in their product and would stand by it. Again, I have had it about 5 months! I wish I could post pics of my Band.

    I would like to add, my husband purchased one as well and the metal around the charging port has hard "bubbles" coming out of it. His is about 6-7 months old but its holding up MUCH better than mine. I would not recommend this product. Microsoft, admit it, it is possible I got a lemon.


    • Ashes·

      I just noticed last night mine is doing the same thing Crystal.  It is separating on both sides of the strap underneath where the panel covers are supposed to seal.  I bought it in April.  Seems something meant for daily wear would be a little more sturdy.  Going to samsung....

  • CrystalLuvsHens·

    Correction, I bought it 5 months ago, not a month ago.

  • Polarbeargod·

    Well it's good to see when a tech company does a review of a device and posts a picture of them wearing it wrong and then proceeding to knock on the device's comfort.

    So let's get this straight, you are supposed to put the display on the inside of your wrist. The clasp goes on the back side of your hand (which makes sense as the back of your wrist is more curved than the inside). 

    Secondly, battery life lasts 2 days, maybe 1 if you are going out of your way to play with it all the time. Recharging is on par with every other smart watch out there. 

    Lastly, the fact you are comparing it to a Fitbit, or a Sony/Garmin whatever goes to show the shallowness of the reviewer. It's actually a smart watch/health band hybrid. No other smart watch gives the health information this band does, while no other health band gives as much functionality. 

    I came here expecting real user experience and facts by a reputable source but instead, I found misuse, horrible writing,  and inaccurate information. 

    I hope the editor reads this and thinks twice about the band. Maybe, just maybe actually tries it again (the write way) and realize how wrong they were. 

  • DavidStaneart·

    I do agree that it is clunky and awkward i had gotten used to it after three days, in fact i now feel weird not wearing it. I love the cross platform adaptability since i have an iPhone but didn't want to spend 350 for an Apple Watch the Band was a great alternative. This is still a first gen. device, but it is great for the price. I would recommend the Band to anyone wanting a wearable on a budget.

  • Bash_D_Bishop·

    I liked my Band when I first received it. It was a good motivator and encouraged me to do more exercise. It was far from perfect as it wasn’t very comfortable but I could put up with it. After a few weeks Things started to go wrong with it both electronically and physically.

    Microsoft released a number of updates that meant it stopped updating my phone. They sorted that out with further releases but then the rubber inside started to peel away. One morning I was sitting at my desk and felt the band slipping. I looked down and could see the strap had separated near to the clip. It appears there were small welds that held the strap together and these had failed. I returned it to Microsoft who immediately returned it back to me saying it was ‘physical damage’ and not covered by warranty. I complained but to no avail; they said it was damaged and not covered.

    This is very poor from Microsoft. The product failed due to poor design or manufacturing; not damage. It is supposed to be a fitness/everyday tool so it should be capable of handling daily wear. I most certainly will Not be replacing it with another Band. In fact, I’ll never buy another MS hardware product again and I’d suggest to anyone that is looking at buying this to look elsewhere.

  • TonyMullen·

    Mine has failed in the same way, 'support' suggests that it won't be covered under warranty but to send it away for analysis before deciding if its covered. I certainly don't use it daily so I'm astounded that this product would fail so easily and not be covered under warranty.

    I await the verdict from Microsoft's technicians before passing judgement but after reading the above I'm note hopeful.

  • darichie·

    I have the original Microsoft Band and although I like the band I'm not sure I would buy another one. I originally liked the band when I bought it. It is not the most comfortable and the band constantly loses synch with my smartphone. Being Bluetooth enabled and being able to synch with my phone was a motivator to buy the band.