Jawbone UP3 and UP2 major updates address failings: New designs incoming too

Passive HR monitoring and auto sleep detection on board for improved trackers
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We talked and Jawbone listened. By we, we're referring to the tech press and you, the consumers.

After receiving mediocre reviews and plenty of customer feedback for the Jawbone UP3 and the UP2, the San Francisco company has announced that new firmware will address a number of the key concerns, and there will also be new designs and colours hitting the shops.

In our Jawbone UP3 review we stated: Jawbone claims that resting heart rate is the key bpm metric. However, while a resting heart rate is indeed an important indicator of general health levels (a spike can indicate an upcoming illness, for example), continuous heart rate monitoring is crucial for training in intensity zones.

The new software adds daily passive heart rate monitoring, allowing for a more complete picture of your bpm metrics. With these additional readings you'll be able to see your heart rate trends over week and month long periods, and see how things like caffeine, alcohol, stress and sleep affect your daily readings.

Essential tips: Get more from your Jawbone fitness band

Back to our UP3 review and we complained: The fact that you have to manually set the sleep mode for a more accurate reading (a double tap on the device's face followed by a long tap until the blue LED comes on) isn't ideal.

This has also been addressed with the new UP2 and UP3 (and UP4, actually, if you're one of the few to own the e-payment band), with automatic sleep tracking added to the mix, and the capacitive touch controls no longer part of the setup.

Jawbone UP3 and UP2 major updates address failings: New designs incoming too

Another complaint, this time from our Jawbone UP2 review: The strap features an odd clasp that served to constantly irritate us, and we can't fathom Jawbone's reason for using it. It was also immensely frustrating to hook up. If you're a wearable designer reading this, take our tip: if you can't do up the strap in the dark, go back to the drawing board.

It seems as if Jawbone has done just that. There's an improved, tighter band clasp on new devices and it is also launching an all-new strap design for UP2. There are loads more colours to choose from too, including Turquoise Circle, Oat Spectrum, Gunmetal Hex, Orchid Circle and Black Diamond for the UP2 and Indigo Twist, Ruby Cross, Sand Twist and Teal Cross for the UP3.

Jawbone UP3 and UP2 major updates address failings: New designs incoming too

Given this is a pretty major update, we'll be revising our recent Jawbone UP reviews - stay tuned for those. We think it's great that the company has reacted to people's concerns so promptly.

Read this: How to set your fitness goals and actually stick to them

UP2, UP3 and UP4 users will soon receive the option to update their firmware through the UP App - both iOS and Android. As well as the firmware tweaks listed above, Jawbone has told us that Smart Coach has also been improved, with 50% more lifestyle tips now on offer.

How we test

Paul Lamkin


Wareable Media Group co-CEO Paul launched Wareable with James Stables in 2014, after working for a variety of the UK's biggest and best consumer tech publications including Pocket-lint, Forbes, Electric Pig, Tech Digest, What Laptop, T3 and has been a judge for the TechRadar Awards. 

Prior to founding Wareable, and subsequently The Ambient, he was the senior editor of MSN Tech and has written for a range of publications.

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