Microsoft Band 2 tears it up with new tougher strap

Redmond quietly beefs up the durability of its rubber
Microsoft Band 2 strap tear troubles

There's been a raft of complaints about the Microsoft Band 2's rubber band tearing or splitting, but it seems as if the tech giant has improved the durability without making a fuss about it.

According to Windows Supersite, new batches of Band 2 trackers come with better, thicker materials.

The report purports that employees dealing with the exchange of torn bands "have mentioned that there's a special lot number that has been fortified with either new or thicker material."

Secret sauce indeed.

While this story is definitely one we'd consider minor, we thought it best to bring it to you dear readers, as we've received a bunch of emails and comments about wear and tear on Band 2 straps.

So, if you're in that boat and you need a replacement, make sure you ask about the new toughened version - apparently from lot 16.

Read this: 11 essential Microsoft Band 2 tips and tricks

Microsoft is slowly but surely making the Band 2 a better and better choice. The latest Microsoft Health update lets Android users use Cortana, its virtual assistant, with the second-gen tracker.

Microsoft officially lifted the lid on the new Microsoft Band 2 fitness trackerat its Windows 10 Devices event back in October 2015. The Band 2 boasts an updated design, curved AMOLED screen and additional sporty features.

Shop for recommended fitness trackers on Amazon

Fitbit Charge 2
Fitbit Charge 2
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Misfit Ray
Misfit Ray
Xiaomi Mi Band 2
Xiaomi Mi Band 2

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  • jiminky says:

    Mine cracked this morning.  I was going to get a replacement, but the MS rep at the Kiosk said they were discontinued and wouldn't be getting more from MS.

    Too bad, I really liked the band.

    • Ewigleben says:

      Call MS customer support.  They handled it with no problems.  I mailed it back and had a new one within a week.  It took a week, which is not ideal, but they replaced it without incident.  They know it was a manufacturing defect and they are trying to make it right.  

  • PaladinKing says:

    I had bought a first Band 2 with lot number 1614 that cracked 3/4" from the screen. Microsoft replaced it promptly and my new lot number is 2316. Material looks actually thinner but more flexible. Only time will tell.

    I most certainly won't buy a MS wearable again if it tears a second time. It tells us a lot on MS quality control and manufacturing processes in China...

    For a picture of both bands (older model and the newer I received) :

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